Throughout my time in Europe so many people have been very kind and willing to help. It has honestly surprised me since I have always heard that Europeans are not a fan of Americans. I have started a running list of all the kind acts we have experienced, but today’s experience takes the cake!
We spent the weekend in Sorrento, Italy and this morning we woke up to catch a smaller train to the Naples train station where we would catch our bigger train to Florence at 12:00pm. We left the hotel at 10:00am to walk to the train station in order to get on the 10:28am train. The train did not show up until almost 11. We were the second stop and it was already packed!! We crammed ourselves on and began the journey.
About halfway there the train stopped at Pompei and about 50% of the people got off making seats available. A few stops later I looked at the time realizing it was now 11:30 and we still had half way to go. We started getting nervous and unsure of whether we would be able to make the train or not. Sure enough we pulled into the train station right at noon. We ran to the platforms in hopes that by some small chance our train would be running late and we could hop on. We asked a man for help and he told us we had just missed it.
This man directed is to a Tren Italia kiosk where we showed another man our ticket and asked him to change it for us, (typically in Europe if you buy a train ticket it is valid for 4-6 hours after the original train time for instances such as this) but he responded saying it was impossible for him to change our ticket and that we needed to purchase a new one. He said we had discounted tickets which confused us because we purchased them on the Tren Italia website without a discount code or anything.
Before spending another 75 euros on a whole new ticket we decided to go to the Tren Italia information center as a last stictch effort to get the ticket changed m. We got a number and waitned in line for at least 20 minutes. All 3 of us did not want to spend any more money if we didn’t have to, so while in line we schemed up who would talk and what we would say in hopes that our delivery would sway the person into helping us out.
When it was our turn at the counter we told the man all about the train situation and how we ran through the station trying to catch our train at the last minute. He took a look at our tickets and stepped away to talk to someone. When he came back he said he could help us. He said technically we needed to buy new tickets but that he would help us out and put us on the 1:00 train no extra charge. We thanked him perfusley and went to board our train!!
From this situation I learned to always ask for help and sometimes even a second opinion. It never hurts to ask. The worst that can happen is that the answer is no, but if you do not ask then you will never know if the answer could have been yes. Secondly, it reminded me to be a blessing to the world. That man made our day and it was fairly easy for him to do. When the opportunity arises, whether big or small, and you are able to help you should always take it. I know I will next time!!